How to Become a Volunteer on MačkaPas.rs: A Step-by-Step Guide

At MačkaPas, we connect people who help animals across Serbia. Whether you can spare a bit of time, transport a pet to the vet, offer foster care, or assist with photography — your help is invaluable!

The registration process takes just a couple of minutes. Below is a detailed guide through every step: from creating an account to appearing in the public volunteer directory.

Step 1. Create or Update Your Account If you are new to the platform:

Go to the sign-in page and select the "Register" tab.

Select "Volunteer" as your account type.

Enter your name, email, password, agree to the terms, and complete the CAPTCHA.

Alternative: You can register in one click using your Google account — no password needed.

Already have a regular account on the site? No need to re-register or create a second profile!

Log in to your account, open your Profile, and go to the "Volunteering" tab.

Click the "Become a Volunteer" button.

Everything already in your profile (name, photo, city, contacts) will carry over automatically.

Your profile will convert to a volunteer account, while all your active listings, messages, and saved favorites will remain intact.

Step 2. Complete the Volunteer Application Right after registering (or clicking "Become a Volunteer"), the application form will open. If you don't have time right now, you can close the page: your account will be saved, and you can complete the form later in your profile under the "Volunteering" tab.

What to include in the application:

Photo — so people can recognize you in the directory.

City — so people nearby can find your help.

Phone & Telegram — your direct contact details.

About You — a few sentences in free form.

The core section — how you can help: Check off everything that applies: fostering, transport, dog walking, vet visits, photography, social media management, food/supplies aid, documentation.

⚠️ Important: You must select at least one category of help — otherwise, the application cannot be submitted for review.

In the "Details" field, share more specifics: for example, how long you can foster an animal, if you have a car, or which days you are available.

Don't worry about language barriers: we will translate your text into Serbian, Russian, and English automatically. You don't need to write in three languages!

Step 3. Wait for Moderator Approval Once submitted, your application goes to our team for review. Your profile under the "Volunteering" tab will display your current status: "Under Review", "Approved", or "Rejected".

As soon as a moderator approves it, you will receive an email notification in the language chosen in your profile settings.

Step 4. You are live in the "Volunteers" Directory! Once approved, your card automatically appears in the public "Volunteers" section.

What users see: photo, name, city, help categories, your bio, and contact options.

New profiles are always listed first.

Privacy: your email is never published publicly — people can message you directly through the site form or via your provided contacts.

💡 Useful Tips and FAQs What if your application was rejected or you forgot to complete it? We will send a reminder via email: to those who registered as volunteers but didn't submit the form — after 24 hours; to those whose form was rejected — immediately. Simply update or complete it under the "Volunteering" tab and submit again.

How to edit your profile later? Your name, photo, city, and contacts update instantly in profile settings. However, if you change your help categories or bio, your profile goes back for a quick re-review — the card will temporarily hide from the public list and return once approved. This protects the community from text swapping after approval.

Can a shelter account become a volunteer? No. Shelter accounts have their own dedicated role, donation tools, and listing section under "How to Help". Shelter profiles do not have a "Volunteering" tab. If you represent a shelter but wish to volunteer as an individual, please create a separate personal account using a different email address.

In Short: Register as a volunteer or enable volunteering on your existing account → Select at least one help category → Wait for approval.

Your photo, city, contacts, and bio are crucial: without them, your profile card looks incomplete, and users are unlikely to reach out. Fill it out in detail! 🐾